Privacy Policy

MILA is a subscription software service for creators and small brands, available at milatoldme.com. This policy covers the website, the signup flow and the authenticated application.

• Account details. Your email address, first name and, if you sign in with Google, the basic profile information Google returns. Passwords are handled by our authentication provider and are never visible to us.
• Brand DNA. The answers you give during onboarding and later edit — your niche, audience, goals, tone, formats and topics you do and don't want.
• Content history. Recommendations MILA produces, your feedback on them ("love this", "not for me", "saved", "I made this"), drafts created with you, and any performance numbers you choose to log for posts you published.
• Billing data. If you subscribe, Stripe processes your payment and we store only your subscription status, plan, renewal date and processor identifiers. We never see or store your card number.
• Technical data. Standard server logs and error reports needed to keep the service running and secure.

• To provide the service — personalising recommendations to your brand is the product.
• To remember your preferences so MILA improves for you over time.
• To operate your subscription: billing, renewals, cancellations and receipts.
• To keep accounts secure, prevent abuse and fix faults.
• To send service messages about your account. Marketing email only if you opt in.

To generate recommendations, plans, scripts and answers, relevant parts of your Brand DNA and content history are sent to third-party AI model providers as part of the request. This happens only when you use a feature that needs it. Your data is not used by us to train our own models, and we ask providers to process it only to return your result.

We do not sell your data. We share it only with the service providers needed to run MILA: our hosting and database provider, our authentication provider, our AI model providers and Stripe for payments. Each processes data on our instructions.

We keep your account, Brand DNA and content history for as long as your account exists. If you delete your account we remove your personal data and content history, keeping only the billing records we are legally required to retain.

You can ask for a copy of your data, correct it, export it, restrict how we use it, or have it deleted. You can edit or clear your Brand DNA at any time inside the app. To exercise any right, email support@milatoldme.com and we will respond within 30 days.

We use only the cookies and local storage needed to keep you signed in and to remember your session. We do not use advertising cookies.

Questions about this policy: support@milatoldme.com.